Getting started is simple. Fill out our inquiry form and we’ll walk you through the next steps and answer any questions along the way.

We approach design as both system and story, balancing structure with expression to create work that feels considered, immersive, and enduring.

We strive to be the catalyst for transformative design solutions that challenge conventions and inspire new possibilities.

Our goal is to make you stand out by designing with wonder and for impact.

We collaborate with strategists, designers, type foundries, event stylists, developers, and production teams where needed.

You’ll be involved at key checkpoints particularly during direction setting and review rounds. Revision rounds are built into each project to refine and strengthen the final outcome so your input is vital here.

Timelines vary depending on scope, but most projects range from 2 to 8+ weeks. Rush timelines may be possible depending on availability and will incur an additional fee.

Projects are priced based on scope, complexity, and the level of creative direction required.

Yes, a non-refundable deposit is required to secure your project in our schedule. Projects are scheduled in advance and start dates are confirmed once the agreement is signed and deposit received.

For larger projects, milestone-based payment structures can be arranged.

Any additional deliverables, revisions beyond the agreed rounds, or new directions introduced after approval is considered out of the scope of work.

If the scope changes, we’ll provide an updated estimate and timeline before proceeding with any additional work.

Clarity on your goals, timelines, and any existing materials or references.

If you need help creating your brief, we have resources to help you get started.

You can reach us anytime via our email (studio@paintmilk.co).

We aim to respond quickly usually within one business day.